Odom Custom Homes
Effective Date: January 1, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Odom Custom Homes (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.
All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information:
Name, email address, phone number, mailing address
Project details and service inquiries
Payment information when you request a quote, sign a contract, or submit payment
Opt-in records and timestamps for SMS, email, and other communications
Non-Personal Information:
IP address
Browser type and device information
Website usage patterns and analytics data
Cookies, pixels, and similar tracking technologies
Customer Communication & Service Data:
Records of inquiries and consultations
Appointment details and scheduling preferences
Project scope, estimates, contracts, invoices, and service history
Feedback and communication history
2. How We Use Your Information
We use collected data for:
Providing and managing custom home building and remodeling services
Processing estimates, contracts, transactions, and payments
Communicating with you regarding consultations, timelines, project updates, and promotions (when consented)
Sending SMS and email communications that you have explicitly opted into receiving
Improving website functionality and user experience
Enhancing marketing performance and analytics
Ensuring security, fraud prevention, and business protection
Maintaining records of communication preferences, consent, and opt-out activity
Fulfilling legal and contractual obligations
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including:
Appointment reminders
Project updates
Scheduling communications
Customer support notifications
Important service-related updates
Opt-In & Consent:
You will only receive SMS messages if you have explicitly opted in
Opt-in is collected via web forms with a dedicated SMS consent checkbox or written agreement
We maintain timestamped records of all opt-in actions
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state laws
Opt-Out Instructions:
You may cancel SMS notifications at any time by replying “STOP”
You will receive a final confirmation message
No further messages will be sent unless you re-opt in
All opt-out requests are processed immediately
Message Frequency & Content:
Message frequency varies based on your project activity and interactions
Messages will relate to services you have requested or engaged with
Promotional messages are only sent with appropriate consent
Help & Support:
Reply “HELP” for assistance
Or contact us at: [email protected]
Customer support is available during regular business hours
Carrier Information:
Standard message and data rates may apply
Carriers are not liable for delayed or undelivered messages
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors and service providers in support roles (such as customer service, CRM systems, SMS platforms, construction coordination, and payment processing) is permitted solely to deliver services you have requested.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
We may share information only in the following limited circumstances:
Service Providers:
Third-party vendors assisting in operations (e.g., CRM platforms, SMS providers, scheduling systems, payment processors)
Subcontractors, suppliers, and project management partners necessary to deliver construction services
All service providers are contractually obligated to maintain confidentiality and security.
Legal Compliance:
If required by law or legal process
To protect the rights, safety, or security of Odom Custom Homes, our clients, or others
Business Transfers:
In the event of a merger, acquisition, or asset sale
Any successor entity will remain bound by this Privacy Policy
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties except SMS aggregators and providers necessary to deliver the messaging service.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
Encryption of sensitive data in transit
Secure access controls
Regular security monitoring
Employee training on data protection
Secure data backup systems
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Analyze website traffic and user behavior
Remember user preferences
Improve website functionality
Measure marketing effectiveness
You may control cookies through your browser settings. Disabling cookies may limit certain website features.
7. Your Rights & Choices
You have the right to:
Access, update, or request deletion of your personal information
Opt out of marketing emails by clicking “unsubscribe”
Opt out of SMS messages by replying “STOP”
Withdraw consent for future communications
Request information regarding how we process your data
To exercise these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. This Privacy Policy applies only to information collected by Odom Custom Homes.
9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website with the effective date.
For significant changes, we may notify you via email or website notice.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Odom Custom Homes
12360 Market Drive
Oklahoma City, OK
Email: [email protected]
Website: https://connect.odomcustomhomesok.com
By using our website and services, you consent to this Privacy Policy.